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HubSpot Service Hub alternatives in 2026

Looking to replace HubSpot Service Hub? Here are the 10 best alternatives we recommend for crm, ranked by editorial fit. Pricing and feature data current as of November 2026.

Why look beyond HubSpot Service Hub?

HubSpot Service Hub is ai-powered customer service and retention software on a unified crm, but it may not be the right fit for every team. Common reasons to evaluate alternatives include pricing fit, feature gaps, integration requirements, or a need for a different user experience. The alternatives below cover the spectrum — some are cheaper, some more powerful, some more niche.

  1. #1
    Zoho CRM logo

    AI-powered CRM for sales, marketing, and customer operations

    FreemiumFrom Free
  2. #2
    Salesforce CRM logo

    AI-powered CRM for sales, service, marketing, and commerce teams

    PaidFrom Free
  3. #3
    Zendesk logo

    Customer service software at scale.

    PaidFrom $19/mo
  4. #4
    tawk.to logo

    Free live chat, ticketing, and CRM in one shared inbox

    FreeFrom Free
  5. #5
    Loom logo

    Screen and video messaging for work communication

    FreemiumFrom Free
  6. #7
    Crisp logo

    AI-powered multichannel customer support and messaging platform

    PaidFrom $45/mo
  7. #8
    Intercom logo

    AI-first customer support.

    PaidFrom $39/mo
  8. #9
    RD Vendas logo

    CRM de vendas integrado ao RD Marketing

    PaidFrom $16/mo
  9. #10
    Tidio logo

    AI customer service and live chat that tracks revenue from conversations

    FreemiumFrom $24.17/mo