Sendbird alternatives in 2026
Looking to replace Sendbird? Here are the 10 best alternatives we recommend for sms & push, ranked by editorial fit. Pricing and feature data current as of November 2026.
Why look beyond Sendbird?
Sendbird is ai customer experience platform and chat api for in-app messaging, but it may not be the right fit for every team. Common reasons to evaluate alternatives include pricing fit, feature gaps, integration requirements, or a need for a different user experience. The alternatives below cover the spectrum — some are cheaper, some more powerful, some more niche.
- #1
AI agents for customer service across chat, voice, and messaging channels
FreemiumFrom $19/mo - #3
Live chat, messaging, and omnichannel routing for customer service teams
PaidFrom $60/mo - #4
AI-powered customer service and retention software on a unified CRM
PaidFrom $10/mo - #5
Online appointment scheduling and booking software for service businesses
FreemiumFree - #6
Free live chat, ticketing, and CRM in one shared inbox
FreeFree - #7
Screen and video messaging for work communication
FreemiumFree - #8
APIs for SMS, RCS, voice, email, and conversational AI
FreemiumFree - #9
AI-powered multichannel customer support and messaging platform
PaidFrom $45/mo - #10