Medallia alternatives in 2026
Looking to replace Medallia? Here are the 10 best alternatives we recommend for analytics, ranked by editorial fit. Pricing and feature data current as of November 2026.
Why look beyond Medallia?
Medallia is experience management platform for customer, employee, and digital experience, but it may not be the right fit for every team. Common reasons to evaluate alternatives include pricing fit, feature gaps, integration requirements, or a need for a different user experience. The alternatives below cover the spectrum — some are cheaper, some more powerful, some more niche.
- #1
Data management software for combining, cleaning, and syncing customer data
PaidFree - #3
Free web analytics from Google.
FreeFree - #4
Live chat, messaging, and omnichannel routing for customer service teams
PaidFrom $60/mo - #5
Short links and QR codes with click and scan analytics
FreemiumFrom $10/mo - #6
Free live chat, ticketing, and CRM in one shared inbox
FreeFree - #7
Screen and video messaging for work communication
FreemiumFree - #8
Privacy policy, cookie consent, and compliance for websites and apps
PaidFrom $6.99/mo - #9
Web analytics with session replay, heatmaps, and live visitor feeds
FreemiumFree - #10
Free session recordings, heatmaps, and AI insights for websites
FreeFree