Head-to-head
tawk.to vs Zoho Voice
Two leading crm / customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
Zoho Voice
Cloud VoIP business phone system with CRM and helpdesk integration
Price not listed
Visit Zoho VoiceAt a glance
| tawk.to | Zoho Voice | |
|---|---|---|
| Tagline | Free live chat, ticketing, and CRM in one shared inbox | Cloud VoIP business phone system with CRM and helpdesk integration |
| Pricing model | Free | Paid |
| Starts at | Free | Not listed |
| Founded | — | — |
| AI-native | ||
| Categories | CRM, Customer Data Platforms, Customer Support | CRM, Customer Support |
| Vendor claimed |
Quick take
Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox. Pick Zoho Voice if you need cloud voip business phone system with crm and helpdesk integration.
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tawk.to alternatives →
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Zoho Voice alternatives →
Frequently asked
- Is tawk.to better than Zoho Voice?
- It depends on your use case. tawk.to is free live chat, ticketing, and crm in one shared inbox, while Zoho Voice is cloud voip business phone system with crm and helpdesk integration. See the comparison above for which fits your team.
- What's the price difference between tawk.to and Zoho Voice?
- tawk.to is free. Zoho Voice doesn't publish its pricing.
- Can I migrate from tawk.to to Zoho Voice?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.