Head-to-head
tawk.to vs Toky
Two leading crm / customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
At a glance
| tawk.to | Toky | |
|---|---|---|
| Tagline | Free live chat, ticketing, and CRM in one shared inbox | Business phone system with CRM integrations and call center features |
| Pricing model | Free | Paid |
| Starts at | Free | $20/mo |
| Founded | — | — |
| AI-native | ||
| Categories | CRM, Customer Data Platforms, Customer Support | CRM, Automation, Customer Support |
| Vendor claimed |
Quick take
Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox. Pick Toky if you need business phone system with crm integrations and call center features.
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Frequently asked
- Is tawk.to better than Toky?
- It depends on your use case. tawk.to is free live chat, ticketing, and crm in one shared inbox, while Toky is business phone system with crm integrations and call center features. See the comparison above for which fits your team.
- What's the price difference between tawk.to and Toky?
- tawk.to is free. Toky starts at $20/mo.
- Can I migrate from tawk.to to Toky?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.