Head-to-head
Sera vs tawk.to
Two leading customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
Sera
AI receptionist that answers calls, texts and chats 24/7 and books appointments
AIFrom $49/mo
Visit SeraAt a glance
| Sera | tawk.to | |
|---|---|---|
| Tagline | AI receptionist that answers calls, texts and chats 24/7 and books appointments | Free live chat, ticketing, and CRM in one shared inbox |
| Pricing model | Paid | Free |
| Starts at | $49/mo | Free |
| Founded | — | — |
| AI-native | ||
| Categories | Lead Gen & ABM, Customer Support | CRM, Customer Data Platforms, Customer Support |
| Vendor claimed |
Quick take
Pick Sera if you need ai receptionist that answers calls, texts and chats 24/7 and books appointments. Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox.
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Frequently asked
- Is Sera better than tawk.to?
- It depends on your use case. Sera is ai receptionist that answers calls, texts and chats 24/7 and books appointments, while tawk.to is free live chat, ticketing, and crm in one shared inbox. See the comparison above for which fits your team.
- What's the price difference between Sera and tawk.to?
- Sera starts at $49/mo. tawk.to starts at Free.
- Can I migrate from Sera to tawk.to?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.