Head-to-head
respond.io vs tawk.to
Two leading crm / customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
respond.io
Team inbox and AI agents for customer chats across WhatsApp, Instagram, and Facebook
From $79/mo
Visit respond.ioAt a glance
| respond.io | tawk.to | |
|---|---|---|
| Tagline | Team inbox and AI agents for customer chats across WhatsApp, Instagram, and Facebook | Free live chat, ticketing, and CRM in one shared inbox |
| Pricing model | Paid | Free |
| Starts at | $79/mo | Free |
| Founded | — | — |
| AI-native | ||
| Categories | SMS & Push, CRM, Customer Support | CRM, Customer Data Platforms, Customer Support |
| Vendor claimed |
Quick take
Pick respond.io if you need team inbox and ai agents for customer chats across whatsapp, instagram, and facebook. Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox.
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Frequently asked
- Is respond.io better than tawk.to?
- It depends on your use case. respond.io is team inbox and ai agents for customer chats across whatsapp, instagram, and facebook, while tawk.to is free live chat, ticketing, and crm in one shared inbox. See the comparison above for which fits your team.
- What's the price difference between respond.io and tawk.to?
- respond.io starts at $79/mo. tawk.to starts at Free.
- Can I migrate from respond.io to tawk.to?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.