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Proximity vs Zoho CRM

Two leading crm tools, compared on pricing, features, and editorial fit. Updated for 2026.

Proximity logo
Proximity

Clienteling platform for retail store teams and customer relationships

Custom pricing
Visit Proximity
Zoho CRM logo
Zoho CRM

AI-powered CRM for sales, marketing, and customer operations

Free
Visit Zoho CRM

At a glance

 ProximityZoho CRM
TaglineClienteling platform for retail store teams and customer relationshipsAI-powered CRM for sales, marketing, and customer operations
Pricing modelEnterpriseFreemium
Starts atCustomFree
Founded——
AI-native
CategoriesMarketing Project Management, CRM, Customer Data PlatformsAnalytics, Sales Engagement, CRM
Vendor claimed

Quick take

Pick Proximity if you need clienteling platform for retail store teams and customer relationships. Pick Zoho CRM if you need ai-powered crm for sales, marketing, and customer operations.

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Frequently asked

Is Proximity better than Zoho CRM?
It depends on your use case. Proximity is clienteling platform for retail store teams and customer relationships, while Zoho CRM is ai-powered crm for sales, marketing, and customer operations. See the comparison above for which fits your team.
What's the price difference between Proximity and Zoho CRM?
Proximity uses custom pricing. Zoho CRM is free.
Can I migrate from Proximity to Zoho CRM?
Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.