Head-to-head
OpenCRM vs Zendesk
Two leading customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
At a glance
| OpenCRM | Zendesk | |
|---|---|---|
| Tagline | UK-hosted CRM for sales, support and delivery, with per-user pricing | Customer service software at scale. |
| Pricing model | Paid | Paid |
| Starts at | $56/mo | $19/mo |
| Founded | — | 2007 |
| AI-native | ||
| Categories | Email Marketing, CRM, Customer Support | Customer Support |
| Vendor claimed |
Quick take
Pick OpenCRM if you need uk-hosted crm for sales, support and delivery, with per-user pricing. Pick Zendesk if you need customer service software at scale.
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OpenCRM alternatives →
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Zendesk alternatives →
Frequently asked
- Is OpenCRM better than Zendesk?
- It depends on your use case. OpenCRM is uk-hosted crm for sales, support and delivery, with per-user pricing, while Zendesk is customer service software at scale. See the comparison above for which fits your team.
- What's the price difference between OpenCRM and Zendesk?
- OpenCRM starts at $56/mo. Zendesk starts at $19/mo.
- Can I migrate from OpenCRM to Zendesk?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.