Head-to-head
MyLiveChat vs Zendesk
Two leading customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
At a glance
| MyLiveChat | Zendesk | |
|---|---|---|
| Tagline | Live chat with an optional AI chatbot for your website | Customer service software at scale. |
| Pricing model | Freemium | Paid |
| Starts at | Free | $19/mo |
| Founded | — | 2007 |
| AI-native | ||
| Categories | Customer Support | Customer Support |
| Vendor claimed |
Quick take
Pick MyLiveChat if you need live chat with an optional ai chatbot for your website. Pick Zendesk if you need customer service software at scale.
Browse more
MyLiveChat alternatives →
Browse more
Zendesk alternatives →
Frequently asked
- Is MyLiveChat better than Zendesk?
- It depends on your use case. MyLiveChat is live chat with an optional ai chatbot for your website, while Zendesk is customer service software at scale. See the comparison above for which fits your team.
- What's the price difference between MyLiveChat and Zendesk?
- MyLiveChat is free. Zendesk starts at $19/mo.
- Can I migrate from MyLiveChat to Zendesk?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.