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Head-to-head

MyLiveChat vs tawk.to

Two leading customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.

MyLiveChat logo
MyLiveChat

Live chat with an optional AI chatbot for your website

Free
Visit MyLiveChat
tawk.to logo
tawk.to

Free live chat, ticketing, and CRM in one shared inbox

Free
Visit tawk.to

At a glance

 MyLiveChattawk.to
TaglineLive chat with an optional AI chatbot for your websiteFree live chat, ticketing, and CRM in one shared inbox
Pricing modelFreemiumFree
Starts atFreeFree
Founded——
AI-native
CategoriesCustomer SupportCRM, Customer Data Platforms, Customer Support
Vendor claimed

Quick take

Pick MyLiveChat if you need live chat with an optional ai chatbot for your website. Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox.

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MyLiveChat alternatives →

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tawk.to alternatives →

Frequently asked

Is MyLiveChat better than tawk.to?
It depends on your use case. MyLiveChat is live chat with an optional ai chatbot for your website, while tawk.to is free live chat, ticketing, and crm in one shared inbox. See the comparison above for which fits your team.
What's the price difference between MyLiveChat and tawk.to?
MyLiveChat is free. tawk.to is free.
Can I migrate from MyLiveChat to tawk.to?
Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.