Head-to-head
Microsoft Clarity vs TheyDo
Two leading analytics tools, compared on pricing, features, and editorial fit. Updated for 2026.
Microsoft Clarity
Free session recordings, heatmaps, and AI insights for websites
Free
Visit Microsoft ClarityTheyDo
Customer journey mapping and experience context platform for CX teams
Custom pricing
Visit TheyDoAt a glance
| Microsoft Clarity | TheyDo | |
|---|---|---|
| Tagline | Free session recordings, heatmaps, and AI insights for websites | Customer journey mapping and experience context platform for CX teams |
| Pricing model | Free | Enterprise |
| Starts at | Free | Custom |
| Founded | — | — |
| AI-native | ||
| Categories | Analytics, CRO & Testing | Marketing Project Management, Analytics, Customer Data Platforms |
| Vendor claimed |
Quick take
Pick Microsoft Clarity if you need free session recordings, heatmaps, and ai insights for websites. Pick TheyDo if you need customer journey mapping and experience context platform for cx teams.
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Frequently asked
- Is Microsoft Clarity better than TheyDo?
- It depends on your use case. Microsoft Clarity is free session recordings, heatmaps, and ai insights for websites, while TheyDo is customer journey mapping and experience context platform for cx teams. See the comparison above for which fits your team.
- What's the price difference between Microsoft Clarity and TheyDo?
- Microsoft Clarity is free. TheyDo uses custom pricing.
- Can I migrate from Microsoft Clarity to TheyDo?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.