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Head-to-head

Microsoft Clarity vs Retail Aware

Two leading analytics tools, compared on pricing, features, and editorial fit. Updated for 2026.

Microsoft Clarity logo
Microsoft Clarity

Free session recordings, heatmaps, and AI insights for websites

Free
Visit Microsoft Clarity
Retail Aware logo
Retail Aware

In-store shopper behavior data from sensor-based analytics

Custom pricing
Visit Retail Aware

At a glance

 Microsoft ClarityRetail Aware
TaglineFree session recordings, heatmaps, and AI insights for websitesIn-store shopper behavior data from sensor-based analytics
Pricing modelFreeEnterprise
Starts atFreeCustom
Founded——
AI-native
CategoriesAnalytics, CRO & TestingAnalytics, Customer Data Platforms
Vendor claimed

Quick take

Pick Microsoft Clarity if you need free session recordings, heatmaps, and ai insights for websites. Pick Retail Aware if you need in-store shopper behavior data from sensor-based analytics.

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Frequently asked

Is Microsoft Clarity better than Retail Aware?
It depends on your use case. Microsoft Clarity is free session recordings, heatmaps, and ai insights for websites, while Retail Aware is in-store shopper behavior data from sensor-based analytics. See the comparison above for which fits your team.
What's the price difference between Microsoft Clarity and Retail Aware?
Microsoft Clarity is free. Retail Aware uses custom pricing.
Can I migrate from Microsoft Clarity to Retail Aware?
Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.