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Head-to-head

Lime CRM vs tawk.to

Two leading crm / customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.

Lime CRM logo
Lime CRM

Industry-tailored CRM for the full customer journey with built-in AI

From $62/mo
Visit Lime CRM
tawk.to logo
tawk.to

Free live chat, ticketing, and CRM in one shared inbox

From Free
Visit tawk.to

At a glance

 Lime CRMtawk.to
TaglineIndustry-tailored CRM for the full customer journey with built-in AIFree live chat, ticketing, and CRM in one shared inbox
Pricing modelPaidFree
Starts at$62/moFree
Founded——
AI-native
CategoriesEmail Marketing, CRM, Customer SupportCRM, Customer Data Platforms, Customer Support
Vendor claimed

Quick take

Pick Lime CRM if you need industry-tailored crm for the full customer journey with built-in ai. Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox.

Browse more

Lime CRM alternatives →

Browse more

tawk.to alternatives →

Frequently asked

Is Lime CRM better than tawk.to?
It depends on your use case. Lime CRM is industry-tailored crm for the full customer journey with built-in ai, while tawk.to is free live chat, ticketing, and crm in one shared inbox. See the comparison above for which fits your team.
What's the price difference between Lime CRM and tawk.to?
Lime CRM starts at $62/mo. tawk.to starts at Free.
Can I migrate from Lime CRM to tawk.to?
Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.