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Lightspeed Retail (formerly Vend) vs Zoho CRM

Two leading crm tools, compared on pricing, features, and editorial fit. Updated for 2026.

Lightspeed Retail (formerly Vend) logo
Lightspeed Retail (formerly Vend)

POS, inventory, and retail management for in-store and online sales

From $89/mo
Visit Lightspeed Retail (formerly Vend)
Zoho CRM logo
Zoho CRM

AI-powered CRM for sales, marketing, and customer operations

Free
Visit Zoho CRM

At a glance

 Lightspeed Retail (formerly Vend)Zoho CRM
TaglinePOS, inventory, and retail management for in-store and online salesAI-powered CRM for sales, marketing, and customer operations
Pricing modelPaidFreemium
Starts at$89/moFree
Founded——
AI-native
CategoriesEcommerce Platforms, CRM, Customer Data PlatformsAnalytics, Sales Engagement, CRM
Vendor claimed

Quick take

Pick Lightspeed Retail (formerly Vend) if you need pos, inventory, and retail management for in-store and online sales. Pick Zoho CRM if you need ai-powered crm for sales, marketing, and customer operations.

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Frequently asked

Is Lightspeed Retail (formerly Vend) better than Zoho CRM?
It depends on your use case. Lightspeed Retail (formerly Vend) is pos, inventory, and retail management for in-store and online sales, while Zoho CRM is ai-powered crm for sales, marketing, and customer operations. See the comparison above for which fits your team.
What's the price difference between Lightspeed Retail (formerly Vend) and Zoho CRM?
Lightspeed Retail (formerly Vend) starts at $89/mo. Zoho CRM is free.
Can I migrate from Lightspeed Retail (formerly Vend) to Zoho CRM?
Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.