Head-to-head
Kommo vs tawk.to
Two leading crm / customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
At a glance
| Kommo | tawk.to | |
|---|---|---|
| Tagline | AI CRM for messenger-based sales across WhatsApp, Instagram, and TikTok | Free live chat, ticketing, and CRM in one shared inbox |
| Pricing model | Paid | Free |
| Starts at | $25/mo | Free |
| Founded | — | — |
| AI-native | ||
| Categories | Sales Engagement, CRM, Customer Support | CRM, Customer Data Platforms, Customer Support |
| Vendor claimed |
Quick take
Pick Kommo if you need ai crm for messenger-based sales across whatsapp, instagram, and tiktok. Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox.
Browse more
Kommo alternatives →
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tawk.to alternatives →
Frequently asked
- Is Kommo better than tawk.to?
- It depends on your use case. Kommo is ai crm for messenger-based sales across whatsapp, instagram, and tiktok, while tawk.to is free live chat, ticketing, and crm in one shared inbox. See the comparison above for which fits your team.
- What's the price difference between Kommo and tawk.to?
- Kommo starts at $25/mo. tawk.to starts at Free.
- Can I migrate from Kommo to tawk.to?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.