Head-to-head
Kommo vs Proximity
Two leading crm tools, compared on pricing, features, and editorial fit. Updated for 2026.
Proximity
Clienteling platform for retail store teams and customer relationships
Custom pricing
Visit ProximityAt a glance
| Kommo | Proximity | |
|---|---|---|
| Tagline | AI CRM for messenger-based sales across WhatsApp, Instagram, and TikTok | Clienteling platform for retail store teams and customer relationships |
| Pricing model | Paid | Enterprise |
| Starts at | $25/mo | Custom |
| Founded | — | — |
| AI-native | ||
| Categories | Sales Engagement, CRM, Customer Support | Marketing Project Management, CRM, Customer Data Platforms |
| Vendor claimed |
Quick take
Pick Kommo if you need ai crm for messenger-based sales across whatsapp, instagram, and tiktok. Pick Proximity if you need clienteling platform for retail store teams and customer relationships.
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Frequently asked
- Is Kommo better than Proximity?
- It depends on your use case. Kommo is ai crm for messenger-based sales across whatsapp, instagram, and tiktok, while Proximity is clienteling platform for retail store teams and customer relationships. See the comparison above for which fits your team.
- What's the price difference between Kommo and Proximity?
- Kommo starts at $25/mo. Proximity uses custom pricing.
- Can I migrate from Kommo to Proximity?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.