Head-to-head
Kommo vs Loom
Two leading sales engagement / customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
At a glance
| Kommo | Loom | |
|---|---|---|
| Tagline | AI CRM for messenger-based sales across WhatsApp, Instagram, and TikTok | Screen and video messaging for work communication |
| Pricing model | Paid | Freemium |
| Starts at | $25/mo | Free |
| Founded | — | — |
| AI-native | ||
| Categories | Sales Engagement, CRM, Customer Support | Forms & Surveys, Sales Engagement, Customer Support |
| Vendor claimed |
Quick take
Pick Kommo if you need ai crm for messenger-based sales across whatsapp, instagram, and tiktok. Pick Loom if you need screen and video messaging for work communication.
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Kommo alternatives →
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Loom alternatives →
Frequently asked
- Is Kommo better than Loom?
- It depends on your use case. Kommo is ai crm for messenger-based sales across whatsapp, instagram, and tiktok, while Loom is screen and video messaging for work communication. See the comparison above for which fits your team.
- What's the price difference between Kommo and Loom?
- Kommo starts at $25/mo. Loom starts at Free.
- Can I migrate from Kommo to Loom?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.