Head-to-head
Jotform vs Retently
Two leading forms & surveys tools, compared on pricing, features, and editorial fit. Updated for 2026.
At a glance
| Jotform | Retently | |
|---|---|---|
| Tagline | Online form builder for surveys, registrations, orders, and payments | NPS, CSAT and CES survey software with AI feedback analysis |
| Pricing model | Freemium | Paid |
| Starts at | $19/mo | $99/mo |
| Founded | — | — |
| AI-native | ||
| Categories | Forms & Surveys, Customer Data Platforms | Forms & Surveys, Analytics, Customer Support |
| Vendor claimed |
Quick take
Pick Jotform if you need online form builder for surveys, registrations, orders, and payments. Pick Retently if you need nps, csat and ces survey software with ai feedback analysis.
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Frequently asked
- Is Jotform better than Retently?
- It depends on your use case. Jotform is online form builder for surveys, registrations, orders, and payments, while Retently is nps, csat and ces survey software with ai feedback analysis. See the comparison above for which fits your team.
- What's the price difference between Jotform and Retently?
- Jotform starts at $19/mo. Retently starts at $99/mo.
- Can I migrate from Jotform to Retently?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.