Head-to-head
JivoChat vs tawk.to
Two leading crm / customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
At a glance
| JivoChat | tawk.to | |
|---|---|---|
| Tagline | Live chat, messengers, and AI agent for customer support and sales | Free live chat, ticketing, and CRM in one shared inbox |
| Pricing model | Freemium | Free |
| Starts at | Free | Free |
| Founded | — | — |
| AI-native | ||
| Categories | Sales Engagement, CRM, Customer Support | CRM, Customer Data Platforms, Customer Support |
| Vendor claimed |
Quick take
Pick JivoChat if you need live chat, messengers, and ai agent for customer support and sales. Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox.
Browse more
JivoChat alternatives →
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tawk.to alternatives →
Frequently asked
- Is JivoChat better than tawk.to?
- It depends on your use case. JivoChat is live chat, messengers, and ai agent for customer support and sales, while tawk.to is free live chat, ticketing, and crm in one shared inbox. See the comparison above for which fits your team.
- What's the price difference between JivoChat and tawk.to?
- JivoChat starts at Free. tawk.to starts at Free.
- Can I migrate from JivoChat to tawk.to?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.