Head-to-head
Gorgias vs tawk.to
Two leading customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
Gorgias
AI customer support helpdesk and conversational AI for ecommerce brands
From $10/mo
Visit GorgiasAt a glance
| Gorgias | tawk.to | |
|---|---|---|
| Tagline | AI customer support helpdesk and conversational AI for ecommerce brands | Free live chat, ticketing, and CRM in one shared inbox |
| Pricing model | Paid | Free |
| Starts at | $10/mo | Free |
| Founded | — | — |
| AI-native | ||
| Categories | Ecommerce Platforms, AI Writing & Content, Customer Support | CRM, Customer Data Platforms, Customer Support |
| Vendor claimed |
Quick take
Pick Gorgias if you need ai customer support helpdesk and conversational ai for ecommerce brands. Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox.
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Frequently asked
- Is Gorgias better than tawk.to?
- It depends on your use case. Gorgias is ai customer support helpdesk and conversational ai for ecommerce brands, while tawk.to is free live chat, ticketing, and crm in one shared inbox. See the comparison above for which fits your team.
- What's the price difference between Gorgias and tawk.to?
- Gorgias starts at $10/mo. tawk.to starts at Free.
- Can I migrate from Gorgias to tawk.to?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.