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Head-to-head

Gist vs tawk.to

Two leading crm / customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.

Gist logo
Gist

All-in-one email marketing, live chat, help desk, and CRM software

From Free
Visit Gist
tawk.to logo
tawk.to

Free live chat, ticketing, and CRM in one shared inbox

From Free
Visit tawk.to

At a glance

 Gisttawk.to
TaglineAll-in-one email marketing, live chat, help desk, and CRM softwareFree live chat, ticketing, and CRM in one shared inbox
Pricing modelFreemiumFree
Starts atFreeFree
Founded——
AI-native
CategoriesEmail Marketing, CRM, Customer SupportCRM, Customer Data Platforms, Customer Support
Vendor claimed

Quick take

Pick Gist if you need all-in-one email marketing, live chat, help desk, and crm software. Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox.

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Gist alternatives →

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tawk.to alternatives →

Frequently asked

Is Gist better than tawk.to?
It depends on your use case. Gist is all-in-one email marketing, live chat, help desk, and crm software, while tawk.to is free live chat, ticketing, and crm in one shared inbox. See the comparison above for which fits your team.
What's the price difference between Gist and tawk.to?
Gist starts at Free. tawk.to starts at Free.
Can I migrate from Gist to tawk.to?
Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.