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Head-to-head

erxes vs tawk.to

Two leading crm / customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.

erxes logo
erxes

Open-source operating system for frontline, sales, and operations teams

From $99/mo
Visit erxes
tawk.to logo
tawk.to

Free live chat, ticketing, and CRM in one shared inbox

Free
Visit tawk.to

At a glance

 erxestawk.to
TaglineOpen-source operating system for frontline, sales, and operations teamsFree live chat, ticketing, and CRM in one shared inbox
Pricing modelPaidFree
Starts at$99/moFree
Founded——
AI-native
CategoriesCRM, Automation, Customer SupportCRM, Customer Data Platforms, Customer Support
Vendor claimed

Quick take

Pick erxes if you need open-source operating system for frontline, sales, and operations teams. Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox.

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erxes alternatives →

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Frequently asked

Is erxes better than tawk.to?
It depends on your use case. erxes is open-source operating system for frontline, sales, and operations teams, while tawk.to is free live chat, ticketing, and crm in one shared inbox. See the comparison above for which fits your team.
What's the price difference between erxes and tawk.to?
erxes starts at $99/mo. tawk.to is free.
Can I migrate from erxes to tawk.to?
Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.