Head-to-head
Dynamics 365 Sales vs Zoho CRM
Two leading sales engagement / crm tools, compared on pricing, features, and editorial fit. Updated for 2026.
Dynamics 365 Sales
AI-powered CRM for sales teams to close deals and track pipeline
From $65/mo
Visit Dynamics 365 SalesAt a glance
| Dynamics 365 Sales | Zoho CRM | |
|---|---|---|
| Tagline | AI-powered CRM for sales teams to close deals and track pipeline | AI-powered CRM for sales, marketing, and customer operations |
| Pricing model | Paid | Freemium |
| Starts at | $65/mo | Free |
| Founded | — | — |
| AI-native | ||
| Categories | Sales Engagement, CRM, Automation | Analytics, Sales Engagement, CRM |
| Vendor claimed |
Quick take
Pick Dynamics 365 Sales if you need ai-powered crm for sales teams to close deals and track pipeline. Pick Zoho CRM if you need ai-powered crm for sales, marketing, and customer operations.
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Frequently asked
- Is Dynamics 365 Sales better than Zoho CRM?
- It depends on your use case. Dynamics 365 Sales is ai-powered crm for sales teams to close deals and track pipeline, while Zoho CRM is ai-powered crm for sales, marketing, and customer operations. See the comparison above for which fits your team.
- What's the price difference between Dynamics 365 Sales and Zoho CRM?
- Dynamics 365 Sales starts at $65/mo. Zoho CRM is free.
- Can I migrate from Dynamics 365 Sales to Zoho CRM?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.