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Dynamics 365 Sales vs Salesforce CRM

Two leading crm tools, compared on pricing, features, and editorial fit. Updated for 2026.

Dynamics 365 Sales logo
Dynamics 365 Sales

AI-powered CRM for sales teams to close deals and track pipeline

From $65/mo
Visit Dynamics 365 Sales
Salesforce CRM logo
Salesforce CRM

AI-powered CRM for sales, service, marketing, and commerce teams

Free
Visit Salesforce CRM

At a glance

 Dynamics 365 SalesSalesforce CRM
TaglineAI-powered CRM for sales teams to close deals and track pipelineAI-powered CRM for sales, service, marketing, and commerce teams
Pricing modelPaidPaid
Starts at$65/moFree
Founded——
AI-native
CategoriesSales Engagement, CRM, AutomationMarketing Project Management, CRM, Customer Support
Vendor claimed

Quick take

Pick Dynamics 365 Sales if you need ai-powered crm for sales teams to close deals and track pipeline. Pick Salesforce CRM if you need ai-powered crm for sales, service, marketing, and commerce teams.

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Dynamics 365 Sales alternatives →

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Frequently asked

Is Dynamics 365 Sales better than Salesforce CRM?
It depends on your use case. Dynamics 365 Sales is ai-powered crm for sales teams to close deals and track pipeline, while Salesforce CRM is ai-powered crm for sales, service, marketing, and commerce teams. See the comparison above for which fits your team.
What's the price difference between Dynamics 365 Sales and Salesforce CRM?
Dynamics 365 Sales starts at $65/mo. Salesforce CRM is free.
Can I migrate from Dynamics 365 Sales to Salesforce CRM?
Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.