Head-to-head
Delighted vs Microsoft Clarity
Two leading analytics tools, compared on pricing, features, and editorial fit. Updated for 2026.
Microsoft Clarity
Free session recordings, heatmaps, and AI insights for websites
Free
Visit Microsoft ClarityAt a glance
| Delighted | Microsoft Clarity | |
|---|---|---|
| Tagline | Customer feedback surveys, now part of Qualtrics | Free session recordings, heatmaps, and AI insights for websites |
| Pricing model | Enterprise | Free |
| Starts at | Custom | Free |
| Founded | — | — |
| AI-native | ||
| Categories | Forms & Surveys, Analytics | Analytics, CRO & Testing |
| Vendor claimed |
Quick take
Pick Delighted if you need customer feedback surveys, now part of qualtrics. Pick Microsoft Clarity if you need free session recordings, heatmaps, and ai insights for websites.
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Frequently asked
- Is Delighted better than Microsoft Clarity?
- It depends on your use case. Delighted is customer feedback surveys, now part of qualtrics, while Microsoft Clarity is free session recordings, heatmaps, and ai insights for websites. See the comparison above for which fits your team.
- What's the price difference between Delighted and Microsoft Clarity?
- Delighted uses custom pricing. Microsoft Clarity is free.
- Can I migrate from Delighted to Microsoft Clarity?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.