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Head-to-head

Customer.io vs Mailjet

Two leading email marketing / automation tools, compared on pricing, features, and editorial fit. Updated for 2026.

Customer.io logo
Customer.io

Messaging that actually fits your data.

From $100/mo
Visit Customer.io
Mailjet logo
Mailjet

Email marketing and transactional email platform with API and SMTP relay

From Free
Visit Mailjet

At a glance

 Customer.ioMailjet
TaglineMessaging that actually fits your data.Email marketing and transactional email platform with API and SMTP relay
Pricing modelPaidFreemium
Starts at$100/moFree
Founded2012—
AI-native
CategoriesEmail Marketing, AutomationEmail Marketing, Automation
Vendor claimed

Quick take

Pick Customer.io if you need messaging that actually fits your data. Pick Mailjet if you need email marketing and transactional email platform with api and smtp relay.

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Customer.io alternatives →

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Frequently asked

Is Customer.io better than Mailjet?
It depends on your use case. Customer.io is messaging that actually fits your data, while Mailjet is email marketing and transactional email platform with api and smtp relay. See the comparison above for which fits your team.
What's the price difference between Customer.io and Mailjet?
Customer.io starts at $100/mo. Mailjet starts at Free.
Can I migrate from Customer.io to Mailjet?
Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.