Head-to-head
Crisp vs Sera
Two leading customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
Sera
AI receptionist that answers calls, texts and chats 24/7 and books appointments
AIFrom $49/mo
Visit SeraAt a glance
| Crisp | Sera | |
|---|---|---|
| Tagline | AI-powered multichannel customer support and messaging platform | AI receptionist that answers calls, texts and chats 24/7 and books appointments |
| Pricing model | Paid | Paid |
| Starts at | $45/mo | $49/mo |
| Founded | — | — |
| AI-native | ||
| Categories | CRM, Automation, Customer Support | Lead Gen & ABM, Customer Support |
| Vendor claimed |
Quick take
Pick Crisp if you need ai-powered multichannel customer support and messaging platform. Pick Sera if you need ai receptionist that answers calls, texts and chats 24/7 and books appointments.
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Frequently asked
- Is Crisp better than Sera?
- It depends on your use case. Crisp is ai-powered multichannel customer support and messaging platform, while Sera is ai receptionist that answers calls, texts and chats 24/7 and books appointments. See the comparison above for which fits your team.
- What's the price difference between Crisp and Sera?
- Crisp starts at $45/mo. Sera starts at $49/mo.
- Can I migrate from Crisp to Sera?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.