Head-to-head
Crisp vs respond.io
Two leading crm / customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
respond.io
Team inbox and AI agents for customer chats across WhatsApp, Instagram, and Facebook
From $79/mo
Visit respond.ioAt a glance
| Crisp | respond.io | |
|---|---|---|
| Tagline | AI-powered multichannel customer support and messaging platform | Team inbox and AI agents for customer chats across WhatsApp, Instagram, and Facebook |
| Pricing model | Paid | Paid |
| Starts at | $45/mo | $79/mo |
| Founded | — | — |
| AI-native | ||
| Categories | CRM, Automation, Customer Support | SMS & Push, CRM, Customer Support |
| Vendor claimed |
Quick take
Pick Crisp if you need ai-powered multichannel customer support and messaging platform. Pick respond.io if you need team inbox and ai agents for customer chats across whatsapp, instagram, and facebook.
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Crisp alternatives →
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respond.io alternatives →
Frequently asked
- Is Crisp better than respond.io?
- It depends on your use case. Crisp is ai-powered multichannel customer support and messaging platform, while respond.io is team inbox and ai agents for customer chats across whatsapp, instagram, and facebook. See the comparison above for which fits your team.
- What's the price difference between Crisp and respond.io?
- Crisp starts at $45/mo. respond.io starts at $79/mo.
- Can I migrate from Crisp to respond.io?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.