Head-to-head
Crisp vs Kommo
Two leading crm / customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
At a glance
| Crisp | Kommo | |
|---|---|---|
| Tagline | AI-powered multichannel customer support and messaging platform | AI CRM for messenger-based sales across WhatsApp, Instagram, and TikTok |
| Pricing model | Paid | Paid |
| Starts at | $45/mo | $25/mo |
| Founded | — | — |
| AI-native | ||
| Categories | CRM, Automation, Customer Support | Sales Engagement, CRM, Customer Support |
| Vendor claimed |
Quick take
Pick Crisp if you need ai-powered multichannel customer support and messaging platform. Pick Kommo if you need ai crm for messenger-based sales across whatsapp, instagram, and tiktok.
Browse more
Crisp alternatives →
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Kommo alternatives →
Frequently asked
- Is Crisp better than Kommo?
- It depends on your use case. Crisp is ai-powered multichannel customer support and messaging platform, while Kommo is ai crm for messenger-based sales across whatsapp, instagram, and tiktok. See the comparison above for which fits your team.
- What's the price difference between Crisp and Kommo?
- Crisp starts at $45/mo. Kommo starts at $25/mo.
- Can I migrate from Crisp to Kommo?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.