Head-to-head
Crisp vs Intercom
Two leading customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
At a glance
| Crisp | Intercom | |
|---|---|---|
| Tagline | AI-powered multichannel customer support and messaging platform | AI-first customer support. |
| Pricing model | Paid | Paid |
| Starts at | $45/mo | $39/mo |
| Founded | — | 2011 |
| AI-native | ||
| Categories | CRM, Automation, Customer Support | Customer Support |
| Vendor claimed |
Quick take
Pick Crisp if you need ai-powered multichannel customer support and messaging platform. Pick Intercom if you need ai-first customer support.
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Frequently asked
- Is Crisp better than Intercom?
- It depends on your use case. Crisp is ai-powered multichannel customer support and messaging platform, while Intercom is ai-first customer support. See the comparison above for which fits your team.
- What's the price difference between Crisp and Intercom?
- Crisp starts at $45/mo. Intercom starts at $39/mo.
- Can I migrate from Crisp to Intercom?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.