Head-to-head
Chatwoot vs tawk.to
Two leading customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
Chatwoot
Open-source customer support platform with live chat, email, WhatsApp, and AI agent
From $19/mo
Visit ChatwootAt a glance
| Chatwoot | tawk.to | |
|---|---|---|
| Tagline | Open-source customer support platform with live chat, email, WhatsApp, and AI agent | Free live chat, ticketing, and CRM in one shared inbox |
| Pricing model | Freemium | Free |
| Starts at | $19/mo | Free |
| Founded | — | — |
| AI-native | ||
| Categories | AI Writing & Content, Customer Support | CRM, Customer Data Platforms, Customer Support |
| Vendor claimed |
Quick take
Pick Chatwoot if you need open-source customer support platform with live chat, email, whatsapp, and ai agent. Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox.
Browse more
Chatwoot alternatives →
Browse more
tawk.to alternatives →
Frequently asked
- Is Chatwoot better than tawk.to?
- It depends on your use case. Chatwoot is open-source customer support platform with live chat, email, whatsapp, and ai agent, while tawk.to is free live chat, ticketing, and crm in one shared inbox. See the comparison above for which fits your team.
- What's the price difference between Chatwoot and tawk.to?
- Chatwoot starts at $19/mo. tawk.to starts at Free.
- Can I migrate from Chatwoot to tawk.to?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.