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Head-to-head

ChatWerk vs tawk.to

Two leading customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.

ChatWerk logo
ChatWerk

Multi-channel messenger inbox for WhatsApp, webchat and Facebook Messenger

From $84/mo
Visit ChatWerk
tawk.to logo
tawk.to

Free live chat, ticketing, and CRM in one shared inbox

From Free
Visit tawk.to

At a glance

 ChatWerktawk.to
TaglineMulti-channel messenger inbox for WhatsApp, webchat and Facebook MessengerFree live chat, ticketing, and CRM in one shared inbox
Pricing modelPaidFree
Starts at$84/moFree
Founded——
AI-native
CategoriesSMS & Push, Automation, Customer SupportCRM, Customer Data Platforms, Customer Support
Vendor claimed

Quick take

Pick ChatWerk if you need multi-channel messenger inbox for whatsapp, webchat and facebook messenger. Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox.

Browse more

ChatWerk alternatives →

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tawk.to alternatives →

Frequently asked

Is ChatWerk better than tawk.to?
It depends on your use case. ChatWerk is multi-channel messenger inbox for whatsapp, webchat and facebook messenger, while tawk.to is free live chat, ticketing, and crm in one shared inbox. See the comparison above for which fits your team.
What's the price difference between ChatWerk and tawk.to?
ChatWerk starts at $84/mo. tawk.to starts at Free.
Can I migrate from ChatWerk to tawk.to?
Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.