Head-to-head
Capsule CRM vs Kommo
Two leading crm tools, compared on pricing, features, and editorial fit. Updated for 2026.
Capsule CRM
Simple CRM for managing contacts, sales and client relationships
From Free
Visit Capsule CRMAt a glance
| Capsule CRM | Kommo | |
|---|---|---|
| Tagline | Simple CRM for managing contacts, sales and client relationships | AI CRM for messenger-based sales across WhatsApp, Instagram, and TikTok |
| Pricing model | Freemium | Paid |
| Starts at | Free | $25/mo |
| Founded | — | — |
| AI-native | ||
| Categories | Marketing Project Management, CRM | Sales Engagement, CRM, Customer Support |
| Vendor claimed |
Quick take
Pick Capsule CRM if you need simple crm for managing contacts, sales and client relationships. Pick Kommo if you need ai crm for messenger-based sales across whatsapp, instagram, and tiktok.
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Frequently asked
- Is Capsule CRM better than Kommo?
- It depends on your use case. Capsule CRM is simple crm for managing contacts, sales and client relationships, while Kommo is ai crm for messenger-based sales across whatsapp, instagram, and tiktok. See the comparison above for which fits your team.
- What's the price difference between Capsule CRM and Kommo?
- Capsule CRM starts at Free. Kommo starts at $25/mo.
- Can I migrate from Capsule CRM to Kommo?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.