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Head-to-head

Candu vs tawk.to

Two leading customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.

Candu logo
Candu

Build and launch in-app onboarding, banners and product experiences

From $199/mo
Visit Candu
tawk.to logo
tawk.to

Free live chat, ticketing, and CRM in one shared inbox

Free
Visit tawk.to

At a glance

 Candutawk.to
TaglineBuild and launch in-app onboarding, banners and product experiencesFree live chat, ticketing, and CRM in one shared inbox
Pricing modelPaidFree
Starts at$199/moFree
Founded——
AI-native
CategoriesForms & Surveys, CRO & Testing, Customer SupportCRM, Customer Data Platforms, Customer Support
Vendor claimed

Quick take

Pick Candu if you need build and launch in-app onboarding, banners and product experiences. Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox.

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Candu alternatives →

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tawk.to alternatives →

Frequently asked

Is Candu better than tawk.to?
It depends on your use case. Candu is build and launch in-app onboarding, banners and product experiences, while tawk.to is free live chat, ticketing, and crm in one shared inbox. See the comparison above for which fits your team.
What's the price difference between Candu and tawk.to?
Candu starts at $199/mo. tawk.to is free.
Can I migrate from Candu to tawk.to?
Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.