Head-to-head
Bitly vs Delighted
Two leading analytics tools, compared on pricing, features, and editorial fit. Updated for 2026.
At a glance
| Bitly | Delighted | |
|---|---|---|
| Tagline | Short links and QR codes with click and scan analytics | Customer feedback surveys, now part of Qualtrics |
| Pricing model | Freemium | Enterprise |
| Starts at | $10/mo | Custom |
| Founded | — | — |
| AI-native | ||
| Categories | Lead Gen & ABM, Analytics | Forms & Surveys, Analytics |
| Vendor claimed |
Quick take
Pick Bitly if you need short links and qr codes with click and scan analytics. Pick Delighted if you need customer feedback surveys, now part of qualtrics.
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Bitly alternatives →
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Delighted alternatives →
Frequently asked
- Is Bitly better than Delighted?
- It depends on your use case. Bitly is short links and qr codes with click and scan analytics, while Delighted is customer feedback surveys, now part of qualtrics. See the comparison above for which fits your team.
- What's the price difference between Bitly and Delighted?
- Bitly starts at $10/mo. Delighted uses custom pricing.
- Can I migrate from Bitly to Delighted?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.