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Head-to-head

Apptivo vs tawk.to

Two leading crm / customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.

Apptivo logo
Apptivo

Business management suite with CRM, help desk, field service, and campaigns

From $20/mo
Visit Apptivo
tawk.to logo
tawk.to

Free live chat, ticketing, and CRM in one shared inbox

From Free
Visit tawk.to

At a glance

 Apptivotawk.to
TaglineBusiness management suite with CRM, help desk, field service, and campaignsFree live chat, ticketing, and CRM in one shared inbox
Pricing modelPaidFree
Starts at$20/moFree
Founded——
AI-native
CategoriesMarketing Project Management, CRM, Customer SupportCRM, Customer Data Platforms, Customer Support
Vendor claimed

Quick take

Pick Apptivo if you need business management suite with crm, help desk, field service, and campaigns. Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox.

Browse more

Apptivo alternatives →

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tawk.to alternatives →

Frequently asked

Is Apptivo better than tawk.to?
It depends on your use case. Apptivo is business management suite with crm, help desk, field service, and campaigns, while tawk.to is free live chat, ticketing, and crm in one shared inbox. See the comparison above for which fits your team.
What's the price difference between Apptivo and tawk.to?
Apptivo starts at $20/mo. tawk.to starts at Free.
Can I migrate from Apptivo to tawk.to?
Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.