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Head-to-head

Activechat vs tawk.to

Two leading customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.

Activechat logo
Activechat

AI-assisted live chat, self-service automation, and contact center analytics

Price not listed
Visit Activechat
tawk.to logo
tawk.to

Free live chat, ticketing, and CRM in one shared inbox

Free
Visit tawk.to

At a glance

 Activechattawk.to
TaglineAI-assisted live chat, self-service automation, and contact center analyticsFree live chat, ticketing, and CRM in one shared inbox
Pricing modelPaidFree
Starts atNot listedFree
Founded——
AI-native
CategoriesSales Engagement, AI Writing & Content, Customer SupportCRM, Customer Data Platforms, Customer Support
Vendor claimed

Quick take

Pick Activechat if you need ai-assisted live chat, self-service automation, and contact center analytics. Pick tawk.to if you need free live chat, ticketing, and crm in one shared inbox.

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Activechat alternatives →

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tawk.to alternatives →

Frequently asked

Is Activechat better than tawk.to?
It depends on your use case. Activechat is ai-assisted live chat, self-service automation, and contact center analytics, while tawk.to is free live chat, ticketing, and crm in one shared inbox. See the comparison above for which fits your team.
What's the price difference between Activechat and tawk.to?
Activechat doesn't publish its pricing. tawk.to is free.
Can I migrate from Activechat to tawk.to?
Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.