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Head-to-head

Act-On vs Customer.io

Two leading email marketing / automation tools, compared on pricing, features, and editorial fit. Updated for 2026.

Act-On logo
Act-On

Marketing automation platform for lifecycle engagement and revenue growth

From $900/mo
Visit Act-On
Customer.io logo
Customer.io

Messaging that actually fits your data.

From $100/mo
Visit Customer.io

At a glance

 Act-OnCustomer.io
TaglineMarketing automation platform for lifecycle engagement and revenue growthMessaging that actually fits your data.
Pricing modelPaidPaid
Starts at$900/mo$100/mo
Founded—2012
AI-native
CategoriesAnalytics, Email Marketing, AutomationEmail Marketing, Automation
Vendor claimed

Quick take

Pick Act-On if you need marketing automation platform for lifecycle engagement and revenue growth. Pick Customer.io if you need messaging that actually fits your data.

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Act-On alternatives →

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Customer.io alternatives →

Frequently asked

Is Act-On better than Customer.io?
It depends on your use case. Act-On is marketing automation platform for lifecycle engagement and revenue growth, while Customer.io is messaging that actually fits your data. See the comparison above for which fits your team.
What's the price difference between Act-On and Customer.io?
Act-On starts at $900/mo. Customer.io starts at $100/mo.
Can I migrate from Act-On to Customer.io?
Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.