Head-to-head
360Dialog vs Loom
Two leading customer support tools, compared on pricing, features, and editorial fit. Updated for 2026.
360Dialog
WhatsApp Business API and solutions platform, official Meta partner
Price not listed
Visit 360DialogAt a glance
| 360Dialog | Loom | |
|---|---|---|
| Tagline | WhatsApp Business API and solutions platform, official Meta partner | Screen and video messaging for work communication |
| Pricing model | Paid | Freemium |
| Starts at | Not listed | Free |
| Founded | — | — |
| AI-native | ||
| Categories | SMS & Push, Automation, Customer Support | Forms & Surveys, Sales Engagement, Customer Support |
| Vendor claimed |
Quick take
Pick 360Dialog if you need whatsapp business api and solutions platform, official meta partner. Pick Loom if you need screen and video messaging for work communication.
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Frequently asked
- Is 360Dialog better than Loom?
- It depends on your use case. 360Dialog is whatsapp business api and solutions platform, official meta partner, while Loom is screen and video messaging for work communication. See the comparison above for which fits your team.
- What's the price difference between 360Dialog and Loom?
- 360Dialog doesn't publish its pricing. Loom is free.
- Can I migrate from 360Dialog to Loom?
- Most tools in this category support data import via CSV. For complex migrations, both vendors offer onboarding assistance on higher-tier plans.