Best free customer support tools in 2026
Genuinely free — not “free trial that ends in 14 days.” Free plans included if they're usable for real work. The catches and upgrade walls are called out.
tawk.to
Free live chat, ticketing, and CRM in one shared inbox
Loom
Screen and video messaging for work communication
Smartsupp
Live chat, chatbots, and AI agent for websites and messaging channels
Chaport
Customer messaging software with live chat, chatbots, and a knowledge base
Help Scout
Customer support that feels personal.
Channel Talk
AI customer conversations, analytics, and team collaboration in one platform
Retell AI
AI voice agents that answer, qualify, and book phone calls
JivoChat
Live chat, messengers, and AI agent for customer support and sales
Dock
AI revenue enablement platform for sales collaboration and rep training
REVE Chat
AI-powered omnichannel customer service and engagement software
HelpCrunch
Live chat, chatbot, knowledge base, and email marketing in one customer communication platform
Wonderchat
AI customer service agents with a built-in helpdesk and unlimited seats
Superchat
AI-powered messaging platform for WhatsApp, Instagram, email and phone
Joinchat
WhatsApp chat button and AI assistant for WordPress websites
Ideta
No-code chatbots, livechat, workflow automation and AI community management
Aissist
AI agents that resolve customer support and sales conversations
ChatNode
AI support agents trained on your website and data
Doorbell.io
In-app customer feedback widget for websites, iOS and Android
Thinkstack
AI chatbot and agent builder for support and sales on your website
Userlens
Customer adoption and retention engine for B2B SaaS product teams
Chat Whisperer
Custom AI chatbot trained on your website for support, leads, and bookings
Orimon.ai
AI chatbots for website support, lead qualification, and engagement
Mintlify
Documentation platform for developer and product docs, built for AI agents
Rispose
Embeddable AI agents for websites and platforms
Ribbo AI
AI customer service agent for WhatsApp, web chat and Instagram